Privacy Policy
Last updated: August 6, 2026
This Privacy Policy describes Our policies and procedures regarding the collection, use, disclosure, retention, and protection of Your information when You use the Service. It also explains Your privacy rights and how applicable laws may protect you. We use Your Personal Data to provide, maintain, personalize, and improve the Service. By accessing or using the Service, You acknowledge the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with an initial capital letter have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access Our Service or parts of Our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the shares, equity interests, or other securities entitled to vote for the election of directors or another managing authority.
Business, for the purposes of the CCPA/CPRA, refers to the Company as the legal entity that collects Consumers’ Personal Information and determines the purposes and means of processing Consumers’ Personal Information, or on behalf of which such information is collected, and that does business in the State of California.
CCPA and/or CPRA refers to the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020.
Company, referred to as either “the Company,” “We,” “Us,” or “Our,” refers to F2 Nutrition, LLC, doing business as NovaPrime Labs, PO Box 916, Bath, Ohio 44210.
For the purposes of the GDPR, the Company is the Data Controller.
Consumer, for the purposes of the CCPA/CPRA, means a natural person who is a California resident. A resident, as defined under applicable law, includes:
- Every individual who is in the United States for other than a temporary or transitory purpose; and
- Every individual who is domiciled in the United States but is outside the United States for a temporary or transitory purpose.
Cookies are small files placed on Your computer, mobile device, or another device by a website. Cookies may contain details about Your browsing activity and may be used for several purposes.
Country refers to Ohio, United States.
Data Controller, for the purposes of the General Data Protection Regulation, refers to the Company as the legal person that, alone or jointly with others, determines the purposes and means of processing Personal Data.
Do Not Track or DNT is a concept promoted by United States regulatory authorities, including the Federal Trade Commission, to develop and implement mechanisms that allow internet users to control the tracking of their online activities across websites.
Facebook Fan Page means the public profile named NovaPrime Labs created by the Company on the Facebook social network and accessible at:
https://facebook.com/novaprimelabs
GDPR refers to the European Union General Data Protection Regulation.
Personal Data means any information relating to an identified or identifiable individual.
For the purposes of the GDPR, Personal Data includes information relating to You, such as a name, identification number, location data, online identifier, or one or more factors specific to Your physical, physiological, genetic, mental, economic, cultural, or social identity.
For the purposes of the CCPA/CPRA, Personal Data or Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with You or Your household.
Service refers to the Website.
Service Provider means any natural or legal person who processes data on behalf of the Company. It includes third-party companies or individuals employed or engaged by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, process transactions, deliver communications, or assist the Company in analyzing how the Service is used.
For the purposes of the GDPR, Service Providers may be considered Data Processors.
Usage Data refers to data collected automatically, either generated through the use of the Service or from the Service infrastructure itself, such as the duration of a page visit.
Website refers to NovaPrime Labs, accessible at:
You means the individual accessing or using the Service or the company or other legal entity on behalf of which that individual is accessing or using the Service, as applicable.
Under the GDPR, You may also be referred to as the Data Subject or User.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide certain personally identifiable information that may be used to contact, identify, serve, or communicate with You.
Personal Data may include, but is not limited to:
- First name and last name
- Email address
- Phone number
- Billing address
- Shipping address
- State or province
- ZIP or postal code
- City
- Account login information
- Purchase and transaction history
- Product preferences
- Marketing preferences
- Communications with Us
- Website interactions
- Marketing engagement information
- Usage Data
Usage Data
Usage Data is collected automatically when You use the Service.
Usage Data may include information such as:
- Your Device’s Internet Protocol address
- Browser type
- Browser version
- Pages of the Service that You visit
- Date and time of Your visit
- Time spent on pages
- Referring and exit pages
- Unique Device identifiers
- Advertising identifiers
- Cookie identifiers
- Diagnostic data
- Shopping-cart activity
- Product views
- Purchase-related interactions
- Email engagement activity
When You access the Service through a mobile Device, We may automatically collect certain information, including:
- The type of mobile Device You use
- Your mobile Device’s unique identifier
- The Internet Protocol address of Your mobile Device
- Your mobile operating system
- The type of mobile internet browser You use
- Unique Device identifiers
- Advertising identifiers
- Other diagnostic information
We may also collect information that Your browser or Device sends whenever You visit or interact with the Service.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on Our Service, store certain information, operate the Website, remember preferences, analyze performance, personalize content, measure advertising, and improve the Service.
Tracking technologies may include beacons, tags, pixels, local storage technologies, software development kits, and scripts.
The technologies We use may include the following.
Cookies or Browser Cookies
A Cookie is a small file placed on Your Device.
You can instruct Your browser to refuse all Cookies or to notify You when a Cookie is being sent. However, if You do not accept certain Cookies, You may not be able to use some parts or features of the Service.
Unless You have adjusted Your browser settings to refuse Cookies, the Service may use Cookies.
Web Beacons
Certain sections of the Service and Our emails may contain small electronic files known as web beacons, clear GIFs, pixel tags, tracking pixels, or single-pixel GIFs.
These technologies may allow the Company and its Service Providers to:
- Count users who have visited certain pages
- Determine whether an email was opened
- Determine whether a link was clicked
- Measure the popularity of certain content
- Analyze marketing performance
- Verify system and server integrity
- Prevent fraud or misuse
Session and Persistent Cookies
Cookies may be either “Persistent” or “Session” Cookies.
Persistent Cookies remain on Your Device after You close Your browser or go offline until they expire or are deleted.
Session Cookies are generally deleted when You close Your browser.
We use Session and Persistent Cookies for the purposes described below.
Necessary or Essential Cookies
Type: Session and Persistent Cookies
Administered by: Us and Our Service Providers
Purpose: These Cookies are necessary to provide services available through the Website and enable You to use its features. They may be used to authenticate users, maintain shopping carts, process checkout activity, prevent fraudulent use of Accounts, secure the Website, and provide services You request.
Without these Cookies, certain requested services cannot be provided.
Cookies Policy or Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us or Our consent-management Service Providers
Purpose: These Cookies identify whether users have accepted, rejected, or customized their Cookie preferences on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us and Our Service Providers
Purpose: These Cookies allow Us to remember choices You make when using the Website, such as login details, account preferences, shopping-cart selections, regional settings, or language preferences.
Their purpose is to provide a more personalized experience and reduce the need to re-enter preferences each time You use the Website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third parties
Purpose: These Cookies are used to collect information about traffic to the Website and how visitors use the Website.
Information gathered through these Cookies may directly or indirectly identify a visitor because it is commonly linked to a pseudonymous identifier associated with the Device used to access the Website.
We may use these Cookies to:
- Understand how visitors use the Website
- Measure traffic and engagement
- Test new pages, features, products, or functionality
- Identify errors or performance problems
- Analyze customer journeys
- Improve Website performance
- Measure advertising and marketing effectiveness
Advertising and Marketing Cookies
Type: Persistent Cookies and similar technologies
Administered by: Us and third-party advertising or marketing partners
Purpose: These technologies may be used to measure advertising, personalize marketing, recognize Your Device, create or supplement marketing audiences, and display advertisements that may be more relevant to Your interests.
For additional information about the Cookies We use and Your choices regarding Cookies, please review any Cookies Policy, Privacy Preferences interface, or Cookie settings made available through the Website.
Online Data Partners and Email Recognition Technologies
When You visit Our Website, log in, register, make a purchase, subscribe, or open an email, Cookies, advertising beacons, pixels, and similar technologies may be used by Our online data partners or vendors to associate those activities with information they or others already have about You, including an email address.
Where permitted by law and consistent with Your consent or marketing preferences, We or Service Providers acting on Our behalf may use this information to deliver or personalize communications and marketing.
You may opt out of certain database-recognition activities by visiting:
https://www.smartrecognition.com/database-opt-out/
You may opt out of marketing emails from NovaPrime Labs by clicking the Unsubscribe link at the bottom of any promotional email You receive.
Use of Your Personal Data
The Company may use Personal Data for the following purposes.
To Provide and Maintain the Service
We may use Your information to operate, maintain, secure, monitor, troubleshoot, and improve the Service.
To Manage Your Account
We may use Your information to manage Your registration as a user of the Service.
The Personal Data You provide may give You access to different features and functionalities available to registered users.
To Process Purchases and Perform Contracts
We may use Your information to develop, comply with, and perform purchase contracts for products, items, or services You have purchased, as well as other contracts entered into with Us through the Service.
This may include:
- Processing and confirming orders
- Processing payments
- Delivering products
- Sending order confirmations
- Providing shipping updates
- Processing returns or refunds
- Providing customer support
- Preventing fraud
- Maintaining transaction records
To Contact You
We may contact You by:
- Telephone
- SMS
- Postal mail
- Account notifications
- Other equivalent electronic communications
We may contact You regarding:
- Account activity
- Purchases
- Order status
- Shipping or delivery
- Customer-service requests
- Security notices
- Policy updates
- Product safety information
- Service-related announcements
- Marketing communications, where permitted
To Provide Marketing Communications
Where You have subscribed, opted in, requested updates, or where otherwise permitted by applicable law, We may provide You with news, product launches, special offers, educational content, biohacking information, research-related content, Company announcements, and information about products, services, and events that may interest You.
You may unsubscribe from promotional emails at any time.
To Manage Your Requests
We may use Your information to attend to, respond to, and manage requests You submit to Us.
To Deliver Targeted Advertising
We may use information about You to develop and display advertising and content tailored to Your interests, interactions, or approximate location.
We may work with third-party vendors that assist Us in delivering and measuring such advertising.
To Personalize Your Experience
We may use Your information, including purchase history, product preferences, Website activity, and marketing engagement, to personalize:
- Product recommendations
- Website content
- Email communications
- Promotions
- Advertising
- Customer support
- Educational materials
For Business Transfers
We may use Your information to evaluate or conduct a merger, divestiture, financing, acquisition, reorganization, restructuring, dissolution, bankruptcy, liquidation, or another transfer of some or all of Our assets.
Personal Data held about Service users may be included among the transferred assets.
For Security and Fraud Prevention
We may use Personal Data to:
- Verify identities
- Detect suspicious activity
- Prevent unauthorized access
- Protect Accounts
- Prevent fraudulent transactions
- Enforce Our policies
- Protect Our customers, Company, Website, and Service Providers
For Legal and Compliance Purposes
We may process Personal Data to:
- Comply with applicable laws
- Respond to lawful requests
- Maintain required records
- Establish, exercise, or defend legal claims
- Enforce contracts and policies
- Fulfill tax, accounting, regulatory, and reporting obligations
For Other Business Purposes
We may use information for other legitimate business purposes, including:
- Data analysis
- Identifying usage trends
- Measuring promotional campaigns
- Improving products and services
- Conducting audits
- Conducting research
- Developing new features
- Improving customer experience
- Understanding customer preferences
- Maintaining business records
Sharing Your Personal Data
We may share Personal Data in the following circumstances.
With Service Providers
We may share Personal Data with Service Providers that perform services on Our behalf, including providers that assist with:
- Website hosting
- Ecommerce operations
- Order management
- Payment processing
- Fraud prevention
- Shipping and fulfillment
- Customer support
- Email marketing
- SMS communications
- Analytics
- Advertising
- Remarketing
- Personalization
- Data storage
- Security
- Legal or compliance services
For Business Transfers
We may share or transfer Personal Data in connection with, or during negotiations relating to, a merger, sale of Company assets, financing, acquisition, restructuring, or sale of all or part of Our business.
With Affiliates
We may share Personal Data with Our Affiliates.
When We do so, We require those Affiliates to handle Personal Data consistently with this Privacy Policy and applicable law.
Affiliates may include Our parent company, subsidiaries, joint-venture partners, and other entities under common control with Us.
With Business Partners
We may share information with business partners to provide products, services, promotions, integrations, or other offerings.
With Advertising and Analytics Partners
We may disclose certain identifiers, internet activity, Cookie information, advertising identifiers, hashed contact information, and similar information to advertising and analytics partners.
Such disclosures may be used to:
- Analyze Website activity
- Measure marketing performance
- Create advertising audiences
- Personalize advertisements
- Limit repeated advertisements
- Attribute purchases or conversions
- Provide cross-device advertising
Certain disclosures may be considered “sharing” or a “sale” under the broad definitions contained in some United States state privacy laws, even where no money is exchanged.
With Other Users
When You voluntarily share Personal Data or otherwise interact in public areas of the Service, that information may be viewed by other users and may be publicly distributed outside the Service.
With Your Consent
We may disclose Personal Data for another purpose with Your consent or at Your direction.
Nova Prime Labs Email Marketing Policy
At Nova Prime Labs, We respect Your privacy and are committed to sending relevant and valuable communications.
Email Subscription
By subscribing to Our email list, You agree to receive marketing emails from Nova Prime Labs.
These communications may include:
- Product launches
- Promotions and special offers
- Educational content
- Biohacking tips and research
- Product information
- Company news
- Company announcements
- Surveys or requests for feedback
- Information about events or programs
Subscribing to marketing communications is completely voluntary and is not required to make a purchase.
Declining or withdrawing consent to marketing emails will not prevent You from purchasing products or using the ordinary transactional features of the Service.
How We Collect Email Marketing Consent
We send marketing emails to individuals who have taken an action indicating that they wish to receive communications from Us or where We are otherwise permitted to do so by applicable law.
This may include individuals who have:
- Signed up through Our Website
- Submitted an email-subscription form
- Created an Account and opted in to marketing
- Entered a giveaway, sweepstakes, contest, or promotion with explicit consent
- Requested updates from Nova Prime Labs
- Chosen to receive product or Company announcements
- Otherwise provided valid consent to receive marketing communications
We do not purchase or rent email lists.
Where applicable, We may use a confirmation or double-opt-in process to verify an email subscription.
Email Frequency
Subscribers may receive marketing emails several times per month.
The frequency of communications may vary depending on:
- Promotions
- Product launches
- Product availability
- Educational content
- Company announcements
- Seasonal campaigns
- Subscriber interests
- Subscriber engagement
During certain promotions or product launches, the frequency of communications may temporarily increase.
Unsubscribing
You may unsubscribe from promotional emails at any time by clicking the Unsubscribe link located at the bottom of every marketing email.
You may also contact Us using the information provided in the Contact Us section.
After unsubscribing, You will no longer receive promotional marketing emails from the email program from which You unsubscribed, subject to a reasonable amount of time required to process the request.
You may still receive transactional or non-promotional communications relating to:
- Purchases
- Order confirmations
- Payment confirmations
- Shipping and delivery
- Returns and refunds
- Account activity
- Password resets
- Customer-service requests
- Product safety information
- Legal notices
- Security notifications
- Changes to Our policies or terms
Unsubscribing from promotional emails does not automatically delete Your Account or transaction records.
Information Collected for Email Marketing
In connection with email marketing, We may collect or use:
- Name
- Email address
- Subscription status
- Consent records
- Date and source of subscription
- Purchase history
- Website interactions
- Product preferences
- Marketing preferences
- Email-opening information
- Link-clicking information
- Marketing engagement data
- Device and browser information
- Approximate location derived from an Internet Protocol address
- Responses to surveys, promotions, or preference forms
This information may help Us:
- Deliver requested communications
- Personalize email content
- Recommend relevant products
- Avoid sending irrelevant messages
- Measure campaign performance
- Improve the customer experience
- Understand subscriber interests
- Maintain consent and suppression records
- Comply with applicable laws
Email Marketing Privacy
Nova Prime Labs does not sell Personal Data for monetary compensation.
We use email-marketing information to provide requested communications, personalize content, improve Our services, measure marketing performance, maintain customer preferences, and comply with applicable laws.
We may use Service Providers, including email-marketing platforms, to manage subscriptions and deliver communications on Our behalf.
These Service Providers may process Personal Data only as permitted by their agreements with Us, their applicable privacy policies, and applicable law.
Certain disclosures to advertising or analytics partners may be considered a “sale” or “sharing” under the broad definitions of the CCPA/CPRA or other state privacy laws, even if We do not receive money in exchange. California residents may exercise applicable opt-out rights as described in the CCPA/CPRA sections of this Privacy Policy.
For questions regarding email marketing or this policy, please contact Us using the contact information provided at the end of this Privacy Policy.
Retention of Your Personal Data
The Company will retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time We retain information may depend on:
- The type of information
- The reason it was collected
- The duration of Our relationship with You
- Legal obligations
- Tax and accounting requirements
- Fraud-prevention needs
- Security requirements
- Contractual requirements
- Dispute-resolution needs
- Applicable limitation periods
We may retain and use Personal Data as necessary to:
- Comply with legal obligations
- Maintain transaction records
- Resolve disputes
- Enforce agreements and policies
- Prevent fraud
- Protect the security of the Service
- Establish, exercise, or defend legal claims
We may retain records showing that You unsubscribed or opted out of marketing communications so that We can honor Your preference and avoid sending future promotional communications.
Usage Data is generally retained for a shorter period, except where it is used to strengthen security, prevent fraud, improve functionality, conduct analytics, or comply with a legal obligation requiring longer retention.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company’s operating offices and in other locations where the parties involved in processing are located.
This means Personal Data may be transferred to and maintained on servers or computers located outside Your state, province, country, or other governmental jurisdiction, where privacy and data-protection laws may differ from those in Your jurisdiction.
Where consent is the applicable legal basis, Your submission of information following notice of this Privacy Policy represents Your acknowledgment of such transfer.
The Company will take steps reasonably designed to ensure Personal Data is handled securely and in accordance with this Privacy Policy.
Where required, We will use appropriate safeguards for international transfers, which may include:
- Contractual protections
- Standard Contractual Clauses
- Data-processing agreements
- Adequacy decisions
- Other legally recognized transfer mechanisms
No transfer of Personal Data will be made to an organization or country unless reasonable safeguards are in place regarding the security and lawful handling of Personal Data.
Accessing, Correcting, or Deleting Your Personal Data
You may have the right to access, correct, update, or request deletion of Personal Data We have collected about You, subject to applicable law.
The Service may allow You to manage certain information by signing in to Your Account and visiting the relevant Account settings.
You may also contact Us to request access to, correction of, or deletion of Personal Data You have provided.
We may need to verify Your identity before fulfilling a request.
We may retain certain information where required or permitted, including when necessary to:
- Complete a transaction
- Maintain financial records
- Comply with legal obligations
- Detect or prevent fraud
- Protect security
- Resolve disputes
- Enforce agreements
- Establish, exercise, or defend legal claims
- Maintain marketing opt-out records
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, financing, reorganization, bankruptcy, or asset sale, Personal Data may be transferred as part of that transaction.
Where required by law, We will provide notice before Personal Data becomes subject to a materially different privacy policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Personal Data if required by law or in response to valid legal requests from public authorities, such as a court, regulator, or government agency.
Other Legal Requirements
The Company may disclose Personal Data in the good-faith belief that such action is necessary to:
- Comply with a legal obligation
- Respond to legal process
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing connected with the Service
- Protect the personal safety of users or the public
- Prevent fraud or security threats
- Protect against legal liability
- Enforce Our agreements and policies
Security of Your Personal Data
The security of Your Personal Data is important to Us.
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect Personal Data from unauthorized access, use, loss, alteration, disclosure, or destruction.
However, no method of transmission over the internet, wireless transmission, or electronic storage is completely secure.
Although We strive to use commercially acceptable means to protect Personal Data, We cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of Your Account credentials and for promptly notifying Us if You believe Your Account or information has been compromised.
Detailed Information About Service Providers
Service Providers We use may have access to Personal Data when necessary to perform services for Us.
These third-party vendors may collect, store, use, process, or transfer information about Your activity on the Service in accordance with:
- Their agreements with Us
- Their own privacy policies
- Applicable laws
Analytics
We may use third-party Service Providers to monitor and analyze the use of the Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports Website traffic.
Google may use information collected through Google Analytics to track and monitor use of the Service. This information may also be shared with or processed through other Google services.
Depending on Our configuration and Your privacy preferences, Google may use collected information to contextualize or personalize advertisements within its advertising network.
You may opt out of making Your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on.
The add-on prevents certain Google Analytics JavaScript from sharing information with Google Analytics about Website activity.
For more information about Google’s privacy practices, please visit:
https://policies.google.com/privacy
Email Marketing Service Providers
We may use Personal Data to contact You with newsletters, marketing materials, promotions, product information, educational content, Company announcements, and other information that may interest You.
You may opt out of promotional communications by:
- Clicking the unsubscribe link in an email
- Following the instructions included in the communication
- Contacting Us
We may use third-party email-marketing Service Providers to manage subscriptions, maintain consent records, personalize communications, and deliver emails.
Klaviyo
We may use Klaviyo to manage and send marketing and transactional communications.
Klaviyo’s Privacy Policy is available at:
https://www.klaviyo.com/legal/privacy
Payments
We provide paid products and may use third-party services for payment processing.
We do not directly store or collect complete payment-card details through Our Website.
Payment information is generally provided directly to Our third-party payment processors. Their use of Personal Data is governed by their respective privacy policies and agreements.
Payment processors may follow standards established under the Payment Card Industry Data Security Standard, or PCI DSS.
PCI DSS is managed by the PCI Security Standards Council, which includes participation from payment brands such as Visa, Mastercard, American Express, and Discover.
Stripe
Stripe’s Privacy Policy is available at:
PayPal
PayPal’s Privacy Policy is available at:
https://www.paypal.com/webapps/mpp/ua/privacy-full
Easy Pay Direct
Easy Pay Direct’s Privacy Policy is available at:
https://www.easypaydirect.com/privacy-policy/
Behavioral Remarketing and Advertising
The Company may use remarketing services to advertise to You after You access or visit the Service.
We and Our third-party vendors may use Cookies and non-Cookie technologies to recognize Your Device and understand how You use the Service.
These activities may help Us:
- Improve the Service
- Understand interests
- Personalize advertisements
- Measure advertising performance
- Analyze browsing activity
- Create advertising audiences
- Attribute purchases and conversions
- Limit repeated advertisements
Third-party vendors may collect, store, use, process, and transfer information about Your activity on the Service in accordance with their privacy policies and agreements with Us.
Some third-party vendors may use non-Cookie technologies that are not affected by browser settings that block Cookies.
Your browser may not allow You to block all such technologies.
You may use third-party tools to decline certain collection and use of information for interest-based advertising:
Network Advertising Initiative opt-out platform:
http://www.networkadvertising.org/choices/
European Interactive Digital Advertising Alliance opt-out platform:
http://www.youronlinechoices.com/
Digital Advertising Alliance opt-out platform:
http://optout.aboutads.info/?c=2&lang=EN
You may also be able to limit personalized advertising through privacy settings on Your mobile Device, including settings such as:
- Opt Out of Ads Personalization
- Delete Advertising ID
- Limit Ad Tracking
- Allow Apps to Request to Track
The exact wording and availability of these settings may depend on Your Device and operating system.
We may share hashed email addresses, advertising identifiers, Cookie identifiers, or other online identifiers with third-party vendors to help recognize users and deliver or measure advertisements across Devices and browsers.
For additional information regarding the technologies used by these vendors, review their respective privacy policies.
Advertising and Remarketing Providers
Google Ads
Google Ads remarketing services are provided by Google.
You may adjust Google advertising preferences through Google’s advertising settings.
Google also offers a Google Analytics opt-out browser add-on at:
https://tools.google.com/dlpage/gaoptout
For more information about Google’s privacy practices, visit:
https://policies.google.com/privacy
X, Formerly Twitter
X or Twitter remarketing services may be provided by X Corp. or its applicable Affiliates.
Information about interest-based advertising preferences may be available at:
https://support.twitter.com/articles/20170405
The X or Twitter Privacy Policy is available at:
Facebook and Meta
Facebook remarketing services are provided by Meta Platforms and its Affiliates.
Information about interest-based advertising on Facebook is available at:
https://www.facebook.com/help/516147308587266
Instructions regarding Facebook advertising preferences are available at:
https://www.facebook.com/help/568137493302217
Facebook and Meta may participate in self-regulatory advertising programs.
You may also use industry opt-out tools, including:
- Digital Advertising Alliance in the United States: http://www.aboutads.info/choices/
- Digital Advertising Alliance of Canada: http://youradchoices.ca/
- European Interactive Digital Advertising Alliance: http://www.youronlinechoices.eu/
For more information about Facebook’s privacy practices, visit:
https://www.facebook.com/privacy/policy/
AdRoll
AdRoll remarketing services are provided by NextRoll, Inc.
You may opt out of certain AdRoll advertising through:
http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false
Additional information about opting out of personalized advertising is available at:
https://help.adroll.com/hc/en-us/articles/216599538-Opting-Out-of-Personalized-Advertising
California residents may review the applicable California information in NextRoll’s Privacy Policy at:
https://www.nextroll.com/privacy
Perfect Audience
Perfect Audience remarketing services may be provided by NowSpots Inc. or its applicable service operator.
Opt-out resources may include:
For more information about Perfect Audience’s privacy practices, visit:
https://www.perfectaudience.com/privacy/
GDPR Privacy
Legal Bases for Processing Personal Data Under the GDPR
Where the GDPR applies, We may process Personal Data under one or more of the following legal bases.
Consent
You have given consent to the processing of Personal Data for one or more specific purposes.
Performance of a Contract
Processing Personal Data is necessary to perform a contract with You or to take steps at Your request before entering into a contract.
Legal Obligations
Processing Personal Data is necessary to comply with a legal obligation to which the Company is subject.
Vital Interests
Processing Personal Data is necessary to protect Your vital interests or the vital interests of another natural person.
Public Interests
Processing Personal Data is necessary for a task carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate Interests
Processing Personal Data is necessary for legitimate interests pursued by the Company or a third party, except where those interests are overridden by Your interests, rights, or freedoms.
Legitimate interests may include:
- Operating and improving the Service
- Preventing fraud
- Protecting security
- Maintaining business records
- Responding to inquiries
- Measuring Website performance
- Marketing similar products, where permitted
- Defending legal claims
The Company may help clarify the legal basis that applies to a particular processing activity, including whether the provision of Personal Data is a statutory requirement, contractual requirement, or requirement necessary to enter into a contract.
Your Rights Under the GDPR
Where the GDPR applies, You may have the following rights.
Right of Access
You may request access to the Personal Data We hold about You and request a copy of that information.
Right to Rectification
You may request correction of incomplete or inaccurate Personal Data.
Right to Object
You may object to processing based on legitimate interests where Your particular situation provides grounds for objection.
You also have the right to object at any time to the processing of Personal Data for direct-marketing purposes.
Right to Erasure
You may request deletion of Personal Data where there is no lawful reason for Us to continue processing it.
This right is subject to exceptions under applicable law.
Right to Restriction
You may request that We restrict the processing of Personal Data in certain circumstances.
Right to Data Portability
Where applicable, You may request Personal Data You provided to Us in a structured, commonly used, machine-readable format and may request that it be transferred to another organization where technically feasible.
This right generally applies to automated processing based on consent or performance of a contract.
Right to Withdraw Consent
Where processing is based on consent, You may withdraw consent at any time.
Withdrawal of consent does not affect the lawfulness of processing conducted before consent was withdrawn.
If You withdraw consent, We may be unable to provide certain optional features of the Service.
Right to Lodge a Complaint
You may have the right to complain to a competent Data Protection Authority regarding Our collection or use of Personal Data.
If You are located in the European Economic Area, You may contact the Data Protection Authority in Your country or region.
Exercising GDPR Data Protection Rights
You may exercise applicable rights by contacting Us.
We may ask You to verify Your identity before responding to a request.
We will respond within the period required by applicable law.
In some circumstances, We may deny or limit a request where permitted by law, including where fulfilling the request would adversely affect the rights and freedoms of another person.
Facebook Fan Page
Data Controllers for the Facebook Fan Page
The Company is responsible for certain Personal Data collected in connection with Our Facebook Fan Page.
As the operator of the Facebook Fan Page at:
https://facebook.com/novaprimelabs
the Company and Meta Platforms or the applicable operator of Facebook may act as Joint Controllers for certain processing activities.
The Company has entered into or is subject to agreements and terms with Facebook that define aspects of the parties’ respective responsibilities.
Facebook’s Terms of Service are available at:
https://www.facebook.com/terms.php
Facebook’s Privacy Policy is available at:
https://www.facebook.com/privacy/policy/
Facebook may also be contacted through the contact methods stated in its privacy materials.
Facebook Insights
We may use Facebook Insights in connection with operation of the Facebook Fan Page to obtain statistical information about visitors and interactions.
Facebook may place Cookies or use similar technologies on the Device of a user visiting the Facebook Fan Page.
These technologies may contain unique identifiers and may remain active until they expire or are deleted.
Facebook may receive, record, and process information when users visit:
- Facebook services
- The Facebook Fan Page
- Services provided by other Facebook users
- Websites or services using Facebook technologies
For additional information, review Facebook’s Privacy Policy:
https://www.facebook.com/privacy/policy/
CCPA/CPRA Privacy Notice for California Residents
This section supplements the information contained in the rest of this Privacy Policy and applies to Consumers who reside in California.
Categories of Personal Information Collected
We may collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a Consumer or household.
The categories and examples below are based on categories defined by the CCPA/CPRA.
The inclusion of an example does not mean We collect every type of information listed in that example.
Category A: Identifiers
Examples include:
- Real name
- Alias
- Postal address
- Unique personal identifier
- Online identifier
- Internet Protocol address
- Email address
- Account name
- Other similar identifiers
Collected: Yes.
Category B: Personal Information Described in California Civil Code Section 1798.80(e)
Examples include:
- Name
- Signature
- Address
- Telephone number
- Account information
- Payment-related information
- Other financial information
Some Personal Information in this category may overlap with other categories.
We do not intentionally collect Social Security numbers, driver’s-license numbers, passport numbers, medical information, or health-insurance information through ordinary ecommerce transactions unless specifically required and disclosed.
Collected: Yes, but only as applicable to the Service and information provided by the Consumer.
Category C: Protected Classification Characteristics
Examples include:
- Age
- Race
- Color
- Ancestry
- National origin
- Citizenship
- Religion
- Marital status
- Medical condition
- Disability
- Sex
- Gender identity
- Sexual orientation
- Veteran or military status
- Genetic information
Collected: No, except where voluntarily provided and necessary for a disclosed purpose.
Category D: Commercial Information
Examples include:
- Products purchased
- Products considered
- Purchase history
- Shopping activity
- Customer preferences
Collected: Yes.
Category E: Biometric Information
Examples include:
- Fingerprints
- Faceprints
- Voiceprints
- Iris or retina scans
- Keystroke patterns used for identification
- Gait patterns used for identification
Collected: No.
Category F: Internet or Other Electronic Network Activity
Examples include:
- Browsing history on the Service
- Search history on the Service
- Product views
- Interaction with the Service
- Interaction with advertisements
- Email engagement
- Cookie and Device information
Collected: Yes.
Category G: Geolocation Data
Examples include precise or approximate physical location.
Collected: We may collect approximate location based on Internet Protocol address. We do not ordinarily collect precise geolocation through the Website.
Category H: Sensory Data
Examples include:
- Audio
- Electronic
- Visual
- Thermal
- Olfactory
- Similar information
Collected: No, except where a Consumer voluntarily provides a photograph, video, audio recording, or similar material in a customer-service communication or review.
Category I: Professional or Employment-Related Information
Examples include current or past job history or performance evaluations.
Collected: No through ordinary customer use of the Service.
Category J: Non-Public Education Information
Examples include education records directly related to a student and maintained by an educational institution or a party acting on its behalf.
Collected: No.
Category K: Inferences
Examples include profiles reflecting preferences, characteristics, behavior, or interests.
Collected: We may generate limited inferences regarding product preferences, shopping interests, and likely marketing interests based on Website interactions and purchase activity.
Category L: Sensitive Personal Information
Examples include:
- Account login credentials
- Password information
- Precise geolocation
- Certain government identifiers
- Certain financial-account information
- Certain health, racial, religious, genetic, sexual, or biometric information
Collected: We collect Account login credentials where an Account is created.
We do not ordinarily collect the other categories of Sensitive Personal Information listed above through normal use of the Service.
Payment-card information is generally collected directly by payment processors rather than stored by Us.
Information Excluded From the CCPA/CPRA
Personal Information under the CCPA/CPRA does not include certain information, such as:
- Publicly available information from government records
- Deidentified information
- Aggregated Consumer information
- Information excluded under applicable sector-specific laws
These exclusions may include certain information governed by:
- The Health Insurance Portability and Accountability Act
- The California Confidentiality of Medical Information Act
- The Fair Credit Reporting Act
- The Gramm-Leach-Bliley Act
- The California Financial Information Privacy Act
- The Driver’s Privacy Protection Act
Sources of Personal Information
We may obtain Personal Information from the following sources.
Directly From You
For example:
- Forms You complete
- Accounts You create
- Orders You place
- Communications You send
- Preferences You provide
- Promotions You enter
- Marketing subscriptions You submit
Indirectly From You
For example, by observing Your activity on the Service.
Automatically From You
For example, through Cookies, pixels, Device information, and similar technologies used as You navigate or interact with the Service.
From Service Providers
For example:
- Analytics providers
- Advertising providers
- Payment processors
- Fraud-prevention providers
- Shipping providers
- Email-marketing providers
- Ecommerce platforms
- Customer-support providers
From Business Partners
We may receive information from partners involved in promotions, referral programs, advertising campaigns, or services You request.
Use of Personal Information Under the CCPA/CPRA
We may use or disclose Personal Information for business or commercial purposes, including:
- Operating the Service
- Providing products and services
- Processing orders
- Delivering products
- Processing payments
- Providing support
- Responding to inquiries
- Investigating concerns
- Improving the Service
- Personalizing communications
- Sending requested marketing
- Measuring advertising
- Preventing fraud
- Detecting security incidents
- Debugging errors
- Conducting internal analytics
- Maintaining records
- Complying with law
- Responding to legal requests
- Protecting rights and safety
- Performing internal administrative and auditing activities
Where We collect additional categories of Personal Information or use Personal Information for materially different purposes, We will provide notice as required by law.
Disclosure of Personal Information for Business Purposes
We may have disclosed the following categories of Personal Information for business purposes during the preceding 12 months:
- Category A: Identifiers
- Category B: California customer-record information
- Category D: Commercial information
- Category F: Internet or electronic network activity
- Category G: Approximate geolocation information
- Category K: Limited inferences regarding preferences
- Category L: Account login information
The categories above do not mean that every example listed under each category was disclosed.
When We disclose Personal Information to a Service Provider or contractor, We may enter into an agreement that limits the recipient’s use, retention, and disclosure of that information.
Categories of Third Parties
We may disclose Personal Information to:
- Service Providers
- Contractors
- Payment processors
- Shipping and fulfillment providers
- Analytics providers
- Advertising and marketing partners
- Email and communication providers
- Fraud-prevention and security providers
- Affiliates
- Business partners
- Professional advisers
- Government authorities, where required
- Third parties involved in a business transfer
- Third parties authorized by You
Sale or Sharing of Personal Information
Under the CCPA/CPRA, “sell,” “sale,” “share,” and “sharing” have specific legal meanings.
These definitions may include making Personal Information available to a third party for monetary or other valuable consideration or disclosing Personal Information for cross-context behavioral advertising.
Nova Prime Labs does not sell Personal Information for monetary compensation in the ordinary meaning of the word “sell.”
However, We may allow advertising, analytics, and marketing partners to collect or receive certain information through the Website for interest-based advertising, analytics, measurement, attribution, or audience-building purposes.
These activities may be considered a “sale” or “sharing” under the CCPA/CPRA even when We do not receive money in exchange.
During the preceding 12 months, We may have sold or shared, as those terms are broadly defined under California law, the following categories:
- Category A: Identifiers
- Category D: Commercial information
- Category F: Internet or electronic network activity
- Category G: Approximate geolocation information
- Category K: Limited inferences regarding preferences
We do not knowingly sell or share Personal Information of Consumers under 16 years of age.
Personal Information of Minors Under 16
We do not knowingly collect Personal Information from minors under 16 for the purpose of selling or sharing that information.
We do not knowingly sell or share the Personal Information of Consumers We actually know are under 16 unless the legally required affirmative authorization has been obtained.
Consumers between 13 and 16 years old may have the right to opt in personally.
For Consumers under 13, authorization may need to be provided by a parent or guardian.
A person who has opted in may later opt out.
If You believe that a child has provided Personal Information to Us, please contact Us with sufficient information to allow Us to investigate and, where required, delete the information.
Your Rights Under the CCPA/CPRA
If You are a California resident, You may have the following rights, subject to applicable exceptions.
Right to Notice
You have the right to be informed about the categories of Personal Information collected and the purposes for which the information is used.
Right to Know and Access
You may request information concerning Our collection, use, disclosure, sale, and sharing of Personal Information.
After receiving and verifying a request, We may disclose:
- Categories of Personal Information collected
- Categories of sources
- Business or commercial purposes for collection
- Business or commercial purposes for selling or sharing
- Categories of third parties
- Categories of Personal Information disclosed for business purposes
- Categories of Personal Information sold or shared
- Specific pieces of Personal Information collected
Right to Opt Out of Sale or Sharing
You may direct Us not to sell or share Your Personal Information as those terms are defined under the CCPA/CPRA.
Right to Correct
You may request correction of inaccurate Personal Information.
After receiving and verifying a request, We will use commercially reasonable efforts to correct inaccurate Personal Information unless an exception applies.
Right to Limit Certain Uses of Sensitive Personal Information
Where applicable, You may request that We limit the use or disclosure of Sensitive Personal Information to uses necessary to provide the goods or services reasonably expected by an average Consumer.
We generally use Sensitive Personal Information, such as Account login information, only for permitted business purposes, including operating Accounts, providing the Service, preventing fraud, and maintaining security.
Right to Delete
You may request deletion of Personal Information, subject to exceptions.
We may retain information where necessary to:
- Complete a transaction
- Provide a requested product or service
- Perform a contract
- Maintain an ongoing business relationship
- Detect security incidents
- Prevent fraudulent, deceptive, malicious, or illegal activity
- Prosecute those responsible for illegal activity
- Debug products
- Exercise or protect free-speech rights
- Comply with the California Electronic Communications Privacy Act
- Conduct certain lawful research
- Enable lawful internal uses aligned with Consumer expectations
- Comply with a legal obligation
- Establish, exercise, or defend legal claims
- Maintain opt-out or suppression records
Right to Data Portability
You may request that certain Personal Information be provided in a readily usable format that allows transmission from one entity to another without unreasonable hindrance.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising applicable privacy rights.
We will not unlawfully:
- Deny goods or services
- Charge different prices or rates
- Impose unlawful penalties
- Provide a different level or quality of service
- Suggest that You will receive a different price or level of service
This does not prohibit lawful loyalty, rewards, premium-feature, discount, or financial-incentive programs that comply with applicable law.
Exercising CCPA/CPRA Rights
To exercise applicable rights, California residents may contact Us:
Email: cs@novaprimelabs.com
Only You or an authorized agent may submit a verifiable request concerning Your Personal Information.
A request must:
- Provide sufficient information to allow Us to reasonably verify Your identity or authority
- Describe the request with sufficient detail to allow Us to understand, evaluate, and respond
We may be unable to respond to a request if We cannot verify:
- Your identity
- Your authority to make the request
- That the Personal Information relates to You
We will respond within the time required by applicable law.
California law generally provides an initial response period of 45 days after receipt of a verifiable request. This period may be extended where reasonably necessary and permitted by law, provided that We notify You of the extension.
Disclosures may be limited to the period required by applicable law.
For data-portability requests, We will select a reasonably usable format.
Authorized Agents
You may designate an authorized agent to submit a request on Your behalf.
We may require:
- Written proof that the agent is authorized
- Verification of Your identity directly with Us
- Confirmation that You gave the agent permission
These requirements may not apply where the agent holds a valid power of attorney under applicable law.
Do Not Sell or Share My Personal Information
You have the right to opt out of the sale or sharing of Personal Information as those terms are defined under the CCPA/CPRA.
To submit a request, You may:
- Use any “Privacy Preferences,” “Update Privacy Preferences,” “Do Not Sell or Share My Personal Information,” or similar interface made available through the Service
- Contact Us at cs@novaprimelabs.com
- Use a legally recognized opt-out preference signal where supported and required
An opt-out submitted through a Cookie or browser interface may apply only to the browser or Device used to submit it.
You may need to submit the preference on each browser or Device You use.
You may also use industry opt-out tools, including:
Network Advertising Initiative:
http://www.networkadvertising.org/choices/
European Interactive Digital Advertising Alliance:
http://www.youronlinechoices.com/
Digital Advertising Alliance:
http://optout.aboutads.info/?c=2&lang=EN
Opt-out tools may place a Cookie on Your browser to record Your preference.
If You delete Cookies, use another browser, or change Devices, You may need to opt out again.
Mobile Device Advertising Choices
Your mobile Device may allow You to limit use of information for interest-based advertising.
Settings may include:
- Opt Out of Ads Personalization
- Delete Advertising ID
- Limit Ad Tracking
- Allow Apps to Request to Track
You may also be able to limit location collection through Your Device settings.
Limit the Use or Disclosure of Sensitive Personal Information
California residents may have the right to limit the use and disclosure of Sensitive Personal Information to uses necessary to provide requested goods or services and other uses permitted by law.
We use Account credentials and similar Sensitive Personal Information primarily to:
- Provide Account access
- Authenticate users
- Secure the Service
- Prevent fraud
- Complete transactions
- Maintain customer support
- Comply with legal obligations
We do not use Sensitive Personal Information to infer characteristics about Consumers unless clearly disclosed and permitted by law.
To submit a request, contact Us at:
Global Privacy Control and Opt-Out Preference Signals
Where required by applicable law, We may recognize browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of certain sales or sharing for the browser or Device sending the signal.
The effectiveness of such signals may depend on:
- Browser support
- Device configuration
- Applicable law
- The technologies used by the Website
Do Not Track Policy
The Service does not currently respond to traditional Do Not Track browser signals.
Some third-party websites may track browsing activity independently.
You may enable or disable Do Not Track through Your browser’s settings.
Where applicable, legally recognized opt-out preference signals may be treated differently from traditional Do Not Track signals.
California Shine the Light Law
California Civil Code Section 1798.83 may allow California residents with an established business relationship with Us to request certain information regarding disclosure of Personal Data to third parties for their own direct-marketing purposes.
To submit a request, contact Us using the information provided in the Contact Us section.
California Privacy Rights for Minor Users
California Business and Professions Code Section 22581 may allow California residents under 18 who are registered users of online sites, services, or applications to request removal of content or information they publicly posted.
To request removal, contact Us and include the email address associated with the Account and sufficient details to identify the content.
Removal may not be complete or comprehensive, and applicable law may not require removal in every circumstance.
Children’s Privacy
The Service is not directed to children under 13.
We do not knowingly collect personally identifiable information from anyone under 13.
If You are a parent or guardian and believe Your child has provided Personal Data to Us, please contact Us.
If We learn that We collected Personal Data from a child under 13 without legally valid parental consent, We will take reasonable steps to delete it.
Where consent is the legal basis for processing and applicable law requires parental consent, We may require consent from a parent or guardian before collecting or using a child’s information.
Links to Other Websites
The Service may contain links to websites that are not operated by Us.
When You click a third-party link, You will be directed to the third party’s website or service.
We encourage You to review the Privacy Policy of every website You visit.
We do not control and are not responsible for the content, privacy policies, security, or practices of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When We make changes, We will post the updated Privacy Policy on this page and revise the “Last updated” date.
Where required by law, We may provide additional notice through:
- An Account notification
- A notice on the Website
- A Cookie or privacy-preference interface
- Another appropriate method
Changes become effective when posted unless a different effective date is stated.
You are encouraged to review this Privacy Policy periodically.
Contact Us
If You have questions, concerns, or requests regarding this Privacy Policy, email marketing, or Your Personal Data, You may contact Us:
By email: cs@novaprimelabs.com
By mail:
F2 Nutrition, LLCdba NovaPrime Labs
PO Box 916
Bath, Ohio 44210
United States
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
CCPA and/or CPRA refers to the California Consumer Privacy Act (the “CCPA”) as amended by the California Privacy Rights Act of 2020 (the “CPRA”).
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to F2 Nutrition, LLC dba: NovaPrime Labs, PO Box 916, Bath OH 44210.
For the purpose of the GDPR, the Company is the Data Controller.
Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Ohio, United States
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
Facebook Fan Page is a public profile named NovaPrime Labs specifically created by the Company on the Facebook social network, accessible from https://facebook.com/novaprimelabs
GDPR refers to EU General Data Protection Regulation.
Personal Data is any information that relates to an identified or identifiable individual.
For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
For the purposes of the CCPA/CPRA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to NovaPrime Labs, accessible from https://novaprimelabs.com/ You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State,
Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting
https://www.smartrecognition.com/database-opt-out/ .
If you wish to opt-out of email marketing from a specific brand that we work with, such as a customer of ours, you can click on the “opt-out” or “unsubscribe” link in the footer (located at the bottom) of any marketing email you receive.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
To deliver targeted advertising to You: : We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
For business transfers: : We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: : We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, for payment processing, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Email Marketing
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Klaviyo
Their Privacy Policy can be viewed at https://www.klaviyo.com/legal/privacy
Payments
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy
PayPal
Their Privacy Policy can be viewed at
https://www.paypal.com/webapps/mpp/ua/privacy-full
Easy Pay
Their Privacy Policy can be viewed at https://www.easypaydirect.com/privacy-policy/
Behavioral Remarketing
The Company uses remarketing services to advertise to You after You accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Service so that We can improve our Service to reflect Your interests and serve You advertisements that are likely to be of more interest to You.
These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:
Measure and analyze traffic and browsing activity on Our Service
Show advertisements for our products and/or services to You on third-party websites or apps
Measure and analyze the performance of Our advertising campaigns
Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:
The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
The EDAA’s opt-out platform http://www.youronlinechoices.com/
The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.
We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.
The third-party vendors We use are:
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Twitter
Twitter remarketing service is provided by Twitter Inc.
You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405
You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
Facebook
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
AdRoll
AdRoll remarketing service is provided by NextRoll, Inc.
You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false or the Opt Out of Personalized Advertising web page: https://help.adroll.com/hc/en-us/articles/216599538-Opting-Out-of-Personalized-Advertising
If You are a California resident, please read the “Information For California Residents Only” section in the Privacy Policy of NextRoll, Inc.: https://www.nextroll.com/privacy#service-13 For more information on the privacy practices of AdRoll, please visit the NextRoll, Inc. Privacy Policy web page: https://www.nextroll.com/privacy
Perfect Audience
Perfect Audience remarketing service is provided by NowSpots Inc.
You can opt-out of Perfect Audience remarketing by visiting these pages: Platform Opt-out (http://pixel.prfct.co/coo) and Partner Opt-out (http://ib.adnxs.com/optout).
For more information on the privacy practices of Perfect Audience, please visit the Perfect Audience Privacy Policy & Opt-out web page: https://www.perfectaudience.com/privacy/
GDPR Privacy
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Your Rights under the GDPR
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, to:
Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.
Exercising of Your GDPR Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
Facebook Fan Page
Data Controller for the Facebook Fan Page
The Company is the Data Controller of Your Personal Data collected while using the Service. As operator of the Facebook Fan Page https://facebook.com/novaprimelabs, the Company and the operator of the social network Facebook are Joint Controllers.
The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php
Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.
Facebook Insights
We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.
For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.
Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.
For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/privacy/explanation
CCPA/CPRA Privacy Notice (California Privacy Rights)
This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.
Categories of Personal Information Collected
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.
Please note that the categories and examples provided in the list below are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of Our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.
Category A: Identifiers.
Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers. Collected: Yes.
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Collected: Yes.
Category C: Protected classification characteristics under California or federal law.
Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: No.
Category D: Commercial information.
Examples: Records and history of products or services purchased or considered.
Collected: Yes.
Category E: Biometric information.
Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
Collected: No.
Category F: Internet or other similar network activity.
Examples: Interaction with our Service or advertisement.
Collected: Yes.
Category G: Geolocation data.
Examples: Approximate physical location.
Collected: No.
Category H: Sensory data.
Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected: No.
Category I: Professional or employment-related information.
Examples: Current or past job history or performance evaluations.
Collected: No.
Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No.
Category K: Inferences drawn from other personal information.
Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Collected: No.
Category L: Sensitive personal information.
Examples: Account login and password information, geolocation data.
Collected: Yes.
Under CCPA/CPRA, personal information does not include:
Publicly available information from government records
Deidentified or aggregated consumer information
Information excluded from the CCPA/CPRA’s scope, such as:
Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994
Sources of Personal Information
We obtain the categories of personal information listed above from the following categories of sources:
Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.
Indirectly from You. For example, from observing Your activity on our Service.
Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.
From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors to deliver targeted advertising to You, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.
Use of Personal Information
We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA/CPRA), which may include the following examples:
To operate our Service and provide You with Our Service.
To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service.
To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to You when collecting Your personal information or as otherwise set forth in the CCPA/CPRA.
For internal administrative and auditing purposes.
To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.
Other one-time uses.
Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the “Use of Your Personal Data” section.
If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes, We will update this Privacy Policy.
Disclosure of Personal Information
We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:
Category A: Identifiers
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Category D: Commercial information
Category F: Internet or other similar network activity
Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.
When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
Share of Personal Information
We may share, and have shared in the last twelve (12) months, Your personal information identified in the above categories with the following categories of third parties:
Service Providers
Payment processors
Our affiliates
Our business partners
Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You
Sale of Personal Information
As defined in the CCPA/CPRA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information by the Business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.
We do not sell personal information as the term sell is commonly understood. We do allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy, for activities such as advertising, marketing, and analytics, and these may be deemed a sale under CCPA/CPRA.
We may sell and may have sold in the last twelve (12) months the following categories of personal information:
Category A: Identifiers
Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
Category D: Commercial information
Category F: Internet or other similar network activity
Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of Our knowledge that some of that information from the applicable category may be and may have been shared for value in return.
Sale of Personal Information of Minors Under 16 Years of Age
We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and We encourage parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide information on other websites without their permission.
We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the “right to opt-in”) from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us.
If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.
Your Rights under the CCPA/CPRA
The CCPA/CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
The right to know/access. Under CCPA/CPRA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:
The categories of personal information We collected about You
The categories of sources for the personal information We collected about You
Our business or commercial purposes for collecting or selling that personal information
The categories of third parties with whom We share that personal information
The specific pieces of personal information We collected about You
If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:
The categories of personal information categories sold
The categories of personal information categories disclosed
The right to say no to the sale or sharing of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request, please see the “Do Not Sell My Personal Information” section or contact Us.
The right to correct Personal Data. You have the right to correct or rectify any inaccurate personal information about You that We collected. Once We receive and confirm Your request, We will use commercially reasonable efforts to correct (and direct our Service Providers to correct) Your personal information, unless an exception applies.
The right to limit use and disclosure of sensitive Personal Data. You have the right to request to limit the use or disclosure of certain sensitive personal information We collected about You, unless an exception applies. To submit, please see the “Limit the Use or Disclosure of My Sensitive Personal Information” section or contact Us.
The right to delete Personal Data. You have the right to request the deletion of Your Personal Data under certain circumstances, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by:
Denying goods or services to You
Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
Providing a different level or quality of goods or services to You
Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services
Exercising Your CCPA/CPRA Data Protection Rights
Please see the “Do Not Sell My Personal Information” section and “Limit the Use or Disclosure of My Sensitive Personal Information” section for more information on how to opt out and limit the use of sensitive information collected.
Additionally, in order to exercise any of Your rights under the CCPA/CPRA, and if You are a California resident, You can contact Us:
By email: cs@novaprimelabs.com
Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.
Your request to Us must:
Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it
We cannot respond to Your request or provide You with the required information if We cannot:
Verify Your identity or authority to make the request
And confirm that the personal information relates to You
We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.
Any disclosures We provide will only cover the 12-month period preceding the verifiable request’s receipt.
For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.
Do Not Sell My Personal Information
As defined in the CCPA/CPRA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information by the Business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.
We do not sell personal information as the term sell is commonly understood. We do allow Service Providers to use Your personal information for the business purposes described in Our Privacy Policy, for activities such as advertising, marketing, and analytics, and these may be deemed a sale under CCPA/CPRA.
You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us.
The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA/CPRA law. If you wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA/CPRA law, you may do so by following the instructions below.
Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use.
Website
If applicable, click “Privacy Preferences”, “Update Privacy Preferences” or “Do Not Sell My Personal Information” buttons listed on the Service to review Your privacy preferences and opt out of cookies and other technologies that We may use. Please note that You will need to opt out from each browser that You use to access the Service.
Additionally, You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:
The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
The EDAA’s opt-out platform http://www.youronlinechoices.com/
The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by Your browser, You will need to opt out again.
Mobile Devices
Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:
“Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
“Limit Ad Tracking” on iOS devices
You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.
Limit the Use or Disclosure of My Sensitive Personal Information
If You are a California resident, You have the right to limit the use and disclosure of Your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests such services or goods.
We collect, use and disclose sensitive personal information in ways that are necessary to provide the Service. For more information on how We use Your personal information, please see the “Use of Your Personal Data” section or contact us.
“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)
Our Service does not respond to Do Not Track signals.
However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.
Your California Privacy Rights (California’s Shine the Light law)
Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes
If you’d like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.
California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: cs@novaprimelabs.com